Shipping policy

Processing Times

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Rates and Delivery Times

We provide standard domestic delivery for AED 15, with an estimated arrival time of 1-2 business days.

• Free Shipping: Enjoy free standard shipping on orders over AED 150. Free shipping does not apply to orders with discounted items.

Order Tracking

• Once your order ships, you’ll receive an email with a tracking number.
• You can use the tracking number to follow your shipment's journey on our website or the courier's platform.

Lost or Delayed Packages

• If your package is lost or delayed, please contact us at movingmiracle2024@gmail.com with your order number.
• We will work with the courier to resolve the issue promptly. Please allow 5-7 business days for us to investigate.

Changes to Shipping Details

• If you need to change your shipping address, contact us within 24 hours of placing your order.
• Address changes after the order has shipped cannot be accommodated.

Returns and Exchanges

• For details about returns and exchanges, please review our Return Policy.

Contact Us

If you have any questions about your shipment, feel free to reach out to our customer service team:

• Email: movingmiracle2024@gmail.com
• Whatsapp: +971 50 4367146